Join Our Team

Image Group is a 2017 Certified Climate Smart Business following the completion of a twelve-month assessment and inventory process with Climate Smart. Through the education, coaching, inventory and assessment of Image Group’s business practices, the team at Climate Smart has moved Image Group to our goal of being a Carbon Neutral business operation.

Image Group Inc. established in 1992, is a leader in branded merchandise and one of the largest distributors of promotional products in Canada. Image Group Inc. is 100% Canadian owned and operated and is committed to balancing value conscious pricing with sustainable business practices and product procurement.

Account Coordinator

Image Group is looking for a highly motivated, ambitious, organized, and analytical Sales Support/Account Coordinator to assist us in our sales department. The ideal candidate will possess very strong organizational, interpersonal, and communication skills along with the ability to handle multiple tasks in a fast-paced environment.

Detailed Duties & Responsibilities:

  • Act as a sales rep, providing vacation relief
  • Act as backup order entry, quoting and sourcing product as needed (no soliciting for business)
  • Maintain the showroom (i.e. tidy, clean, request display person as required) and liaise with the marketing Representative in doing so.
  • Ensure showroom samples are current
  • Managing all samples (and returns) and ensure system is enforced.
  • Obtain return authorizations from suppliers.
  • Ensure that the sales representatives check-in and check-out all product samples used.
  • Inspect and manage quality of samples.
  • Liaise with Remote Reps for samples, catalogs and other items where help is needed
  • Stay up to date on new products and services.
  • Attend Product Knowledge sessions.
  • Attend sales meetings and take minutes
  • Perform other duties as required.

Knowledge, Skills, & Abilities Required:

  • Minimum 1 year promotional products industry experience
  • Working knowledge of Microsoft Office (Word, PowerPoint, Excel and Outlook).
  • Ability to respond to common inquiries from customers and suppliers.
  • Excellent interpersonal and organizational skills
  • Detail oriented.
  • Excellent time management skills.
  • Comfortable with tight deadlines.
  • Ability to problem solve as issues arise.
  • Self-starter
  • Strong at multi-tasking
  • Post-secondary education preferred
  • Experience in marketing preferred

Image Group is focused on the satisfaction of our customers but also take pride in the success and lifestyle balance of our staff.

What Image Group Can Offer You:

  • Competitive salary
  • Paid vacation and flex time
  • Extended health and dental
  • Downtown Vancouver office located in False Creek with easy access to transit

To apply, please email your cover letter and resume to our HR Manager.

Fulfillment Coordinator

Image Group is looking for a highly motivated, ambitious, organized, and analytical Fullfillment Coordinator to assist us in our fullfillment and shipping department.

Detailed Duties & Responsibilities:

  • Work in the warehouse picking, packing and prepare order for shipment
  • Process orders in computer system
  • Receive goods, inspecting quality and report in computer system
  • Resolve any issues with product quality, lost shipments and ensure packages are cleared through customs
  • Prepare commercial invoices
  • Prepare, pack, and ship outbound orders in a timely fashion
  • Receive, inspect and record inventory items to ensure they adhere to our quality assurance
  • Conduct annual inventory cycle counts
  • Prepare shipments using automated shipping systems
  • Perform regular estore product counts and report to the Online Store Manager
  • Process online orders
  • Provide shipping and receiving coverage

Applicant Requirements:

  • Comfortable working in a warehouse environment
  • Comfortable working with a variety of computer programs
  • Comfortable working with MS Word and Excel
  • Solid ability to multitask with exceptional organizational skills
  • Adaptable with a sense of urgency in executing job responsibilities and able to prioritize work
  • Strong customer service and communications skills and are able to satisfactorily resolve issues
  • Able to lift up to 25 pounds

Image Group is focused on the satisfaction of our customers but also take pride in the success and lifestyle balance of our staff.

What Image Group Can Offer You:

  • Competitive salary
  • Paid vacation
  • Extended health and dental
  • Downtown Vancouver office located in False Creek with easy access to transit

To apply, please email your cover letter and resume to our HR Manager.